Feedback that Strengthens Performance

Despite widespread exposure to feedback models and training, many professionals remain hesitant to deliver feedback, and recipients often struggle to receive it constructively.

This program examines feedback as a relational and situational practice. Participants explore the conditions that influence how feedback is delivered, interpreted, and acted upon, with practical strategies for navigating day-to-day workplace conversations and performance discussions.

Target Audience

This program is designed for individual contributors in roles dependent on effective partnerships, as well as supervisors, team leads, and frontline leaders responsible for supporting performance and development.

Program Outcomes & Experience

Participants will strengthen their ability to engage in feedback conversations that are constructive, confidence-preserving, and aligned with everyday performance expectations.

The experience explores:

• Feedback models and the common elements that influence effectiveness

• The conditions that support healthy, everyday feedback exchanges

• Maintaining a constructive tone while preserving the receiver’s confidence

• Encouraging accountability and commitment through feedback

• Practices that support preparation, delivery, and follow-through

• Reinforcing behaviours that sustain impact beyond the feedback conversation

Engagement Format & Investment

This program is designed as an intensive one-day, in-person experience. For virtual delivery, the program is typically structured across multiple sessions. This format supports engagement, reflection, and application while managing the cognitive demands of a virtual environment.

What’s included:

• Participation for up to 20 attendees

• A pre-consultation to align the program with organizational values or leadership principles

• Tailoring to your operating context and workplace scenarios

• Integration of relevant internal values or leadership principles

• Guidance on measuring program impact